FAQ

It records in-person meetings at your clients' offices and calls on company phones. AI transcribes and summarizes them and logs them to CRMs such as Salesforce and HubSpot. You can also check the location of the smartphones you hand out and manage their settings, in the same Uninote. See the home page for the full picture.

Yes. Our Terms of Use make it the customer's responsibility to tell the other party and get their consent before recording and running AI analysis in meetings and similar settings. If the other party does not want it, stop recording right away.

The FREE plan is free forever: unlimited users, 10GB of storage, a 14-day viewing period and 6 months of retention.

Monthly billing costs more per month than annual. For example, the Team plan is ¥50,000/month billed annually and ¥60,000/month billed monthly.

Yes. Upgrades take effect immediately and the difference is prorated. Downgrades and billing-cycle changes take effect from your next renewal date.

Additional storage is applied automatically for the shortfall and billed. If you've turned auto-add off, new data can no longer be saved once you hit the limit, and the account becomes view-only.

At least 7 days before your contract end date. After that, cancellation takes effect at the end of the next contract period. Fees already paid are not refunded, including when an annual contract is cancelled mid-term.

Mobile call recording (Japan only) is ¥500 per device per month, plus a dedicated recording server (¥50,000/month and a ¥100,000 setup fee per carrier). MDM is ¥300 per device per month. Both are added to a base plan. See Pricing for details.

No. Create an account and try it free right away. Contact us only if you'd like help getting started or a demo.

There's no limit. Every plan has unlimited users.

About 3–4 weeks, including carrier-side setup and building your dedicated recording server. The steps are on the Pricing page.

Yes. A bot joins your web meetings automatically to record them, and the minutes and summary are written for you. See the in-person recording page for details.

Yes, through the OpenAPI and iPaaS. See Integrations for supported services.

Yes. In-person meeting records appear in a unified timeline together with call history and other related records in Uninote.

Yes. You keep the mobile numbers you use today. Mobile call recording is available in Japan only.

No special hardware is needed. We build a dedicated recording server for each customer, but how your reps use their company phones doesn't change.

Yes. Every outgoing and incoming call is recorded. See the mobile call recording page for details.

docomo, au and SoftBank — Japan's three major carriers. See Integrations for how it works.

No. There are no extra charges based on transcription usage.

iOS and Android devices. An agent app on the device collects what's needed in the background. See the MDM page for details.

Lock the device remotely from the console. You can also apply data protection policies such as remote wipe.

Yes. Add MDM to mobile call recording to see company phone locations in real time, alongside the call recordings.